Microsoft 365 does far more than email, and most small businesses in Wigan are paying for licences they never switch on. I set it up properly, tidy the licensing, secure the sign-ins and back the whole thing up.
Mail, files and shared mailboxes moved across with nothing dropped, usually with a cutover nobody in the office notices.
A quick audit of who has what. Unused and over-specified licences get dropped, which often pays for a chunk of the support itself.
Multi-factor authentication rolled out with proper recovery codes, conditional access where it makes sense, and no staff locked out on go-live day.
A folder layout your team can actually navigate, with permissions that stop the wrong person seeing payroll.
Microsoft protects the platform, not your data. Mailboxes, OneDrive and SharePoint get backed up separately with 90 day standard retention.
Starters, leavers, password resets and MFA resets handled the same day, by the person who set it up.
Local proof
Live IT is not a franchise or a call centre. It is one person in Leigh, WN7, looking after property agents, trades, contractors and charities across the borough and the wider North West.
Wigan FAQ
Yes, in both directions. I map the mailboxes and shared drives first, run the move outside working hours and keep both live until everything has landed.
Not in the way most people assume. Microsoft guarantees the service, not your content. Deleted or ransomware-hit items age out, which is why a separate backup with 90 day retention sits alongside it.
Yes. If you are a Live IT client I am your tenant administrator, so a reset takes minutes rather than a support ticket with Microsoft.
I can, or you can buy direct. I take no commission either way, so the advice you get is the advice that fits.
Kind words
Liam has a professional approach in all the work he carries out. He is an excellent communicator with extensive knowledge and experience in computing and ICT development, including hardware and software. He supports others who are not confident with ICT to develop and sustain skills in this field.
Liam is professional, knowledgeable and efficient. He is very dedicated and passionate about what he does and always provides excellent customer service. He is a pleasure to deal with and I would not hesitate to recommend him and Live IT to all my contacts.
Liam has offered valued, comprehensive and economical IT support for a number of years. My IT skills are limited, however Liam is able to offer IT solutions and explain technical problems in simple laymen terms, often with the patience of a saint. His friendly, technical advice and support is always offered in a timely and professional manner.
Free, no obligation
An honest review of where you are now, the biggest risks, and the two or three things worth fixing first. Whether you become a client or not.
