Most IT companies are set up for 100-seat offices and squeeze smaller clients into the same process. Live IT is the other way round, built for organisations of two to fifty people in and around Leigh who want one competent person rather than a portal.
Per user, per month, with no minimum seat count that quietly rules out a five person business.
You get told what broke, what it means for you and what it costs, in words you would use yourself.
New starter laptops, accounts and permissions built from a repeatable pattern, so growing from six to sixteen is not a rebuild.
Backups tested, patches applied, antivirus watched and passwords managed. Unglamorous work that stops emergencies happening.
No vendor commissions and no upselling. If the cheap option is the right option, that is what you get told.
Based in Leigh, WN7, working with businesses, trades, property agents and charities across the town.
Local proof
Live IT is not a franchise or a call centre. It is one person in Leigh, WN7, looking after property agents, trades, contractors and charities across the borough and the wider North West.
Leigh FAQ
That is the usual starting point. I take on the whole thing, document it and give you a single point of contact.
Yes. Plenty of Leigh clients begin with a health check or a one-off project and move to a monthly plan later, once they can see what it covers.
Yes, though for one or two people it is often ad-hoc support rather than a full managed plan. I will tell you honestly which fits.
Supported the same as everything else. I liaise with the software vendor on your behalf rather than leaving you in the middle.
Kind words
Liam has a professional approach in all the work he carries out. He is an excellent communicator with extensive knowledge and experience in computing and ICT development, including hardware and software. He supports others who are not confident with ICT to develop and sustain skills in this field.
Liam is professional, knowledgeable and efficient. He is very dedicated and passionate about what he does and always provides excellent customer service. He is a pleasure to deal with and I would not hesitate to recommend him and Live IT to all my contacts.
Liam has offered valued, comprehensive and economical IT support for a number of years. My IT skills are limited, however Liam is able to offer IT solutions and explain technical problems in simple laymen terms, often with the patience of a saint. His friendly, technical advice and support is always offered in a timely and professional manner.
Free, no obligation
An honest review of where you are now, the biggest risks, and the two or three things worth fixing first. Whether you become a client or not.
