Live IT supports small businesses and charities across St Helens and the surrounding towns. You get one point of contact who learns how you work, sets things up properly and keeps them running.
Short drive from Leigh, regular on-site cover across WA9 to WA11.
Also covering: Rainford, Haydock, Newton-le-Willows, Earlestown, Eccleston.
What you get every month
Most of what I do happens quietly in the background. Here's what's included in a managed plan, every month, with no extras to chase.
Devices, servers and core services watched around the clock. Common problems are fixed automatically before they reach you.
Operating system and third-party updates rolled out and verified, with scheduled restarts at quiet times.
Cloud backup for Microsoft 365 or Google Workspace and key systems, with restores actually tested every month.
Managed antivirus and threat response on every device, alerts triaged and resolved on your behalf.
Short, friendly security awareness training and realistic phishing tests so your team becomes a strong line of defence.
Every month you see what was detected, fixed, backed up and trained, so you can prove the value, not just trust it.
St Helens FAQ
Yes. St Helens is well within the regular on-site patch. Most issues are fixed remotely first, with planned and emergency on-site visits as needed.
For urgent issues, usually same day during working hours. Most St Helens clients also have planned visits scheduled monthly or quarterly.
Both. Live IT is set up specifically for small organisations, typically 2 to 50 people, including St Helens-based charities, professional services and trades.
Yes. I'll document what you have, agree a clean handover and switch with no downtime. You keep ownership of every account, password and licence.
Kind words
Liam has a professional approach in all the work he carries out. He is an excellent communicator with extensive knowledge and experience in computing and ICT development, including hardware and software. He supports others who are not confident with ICT to develop and sustain skills in this field.
Liam is professional, knowledgeable and efficient. He is very dedicated and passionate about what he does and always provides excellent customer service. He is a pleasure to deal with and I would not hesitate to recommend him and Live IT to all my contacts.
Liam has offered valued, comprehensive and economical IT support for a number of years. My IT skills are limited, however Liam is able to offer IT solutions and explain technical problems in simple laymen terms, often with the patience of a saint. His friendly, technical advice and support is always offered in a timely and professional manner.
Free, no obligation
An honest review of where you are now, the biggest risks, and the two or three things worth fixing first. Whether you become a client or not.
