IT support that feels like I am part of your team.
Live IT helps small businesses run smoother, no upselling, no jargon, just the right tools for the job, tailored to the way you work.
A reliable IT partner
Hi, I'm Liam.
Live IT is me.
Live IT is owned, operated, and run by me, no call centres, no hand-offs, no scripts. When you ring, you get the person who knows your setup.
I look after your IT the way I would if I were employed by you. Your IT director, your support analyst, and your go-to for everything, from securing your environment to resetting a password.
What you get every month
More than a number to call, a managed service.
Most of what I do happens quietly in the background. Here's what's included in a managed plan, every month, with no extras to chase.
How it works
From first call to fully looked after.
Looking after your IT
A focused skillset, honestly applied.
Kind words
What clients have to say.
Liam has a professional approach in all the work he carries out. He is an excellent communicator with extensive knowledge and experience in computing and ICT development, including hardware and software. He supports others who are not confident with ICT to develop and sustain skills in this field.
Liam is professional, knowledgeable and efficient. He is very dedicated and passionate about what he does and always provides excellent customer service. He is a pleasure to deal with and I would not hesitate to recommend him and Live IT to all my contacts.
Liam has offered valued, comprehensive and economical IT support for a number of years. My IT skills are limited, however Liam is able to offer IT solutions and explain technical problems in simple laymen terms, often with the patience of a saint. His friendly, technical advice and support is always offered in a timely and professional manner.
FAQ
Common questions.
No. All managed plans run month-to-month with 30 days notice on either side. You stay because the service is good, not because you're locked in.
Usually within 15 minutes during working hours. You ring the person who knows your setup, not a ticket queue.
Critical issues are covered by arrangement. Routine work is scheduled outside your busy times to avoid disruption.
No. I do a no-obligation review, document what's there, agree a switch date and handle the changeover with no downtime. You keep ownership of all accounts and data.
Based in Leigh, Wigan (WN7). On-site across Bolton, Warrington, St Helens, Manchester, Salford, Preston, Liverpool and the wider North West, with remote support UK-wide.
Everything is treated as confidential. I'm UK-based and ICO-registered. A short data processing summary is available on request.
Hardware, software licences and major project work are billed separately so you only pay for what you use. The plan covers proactive monitoring, patching, security, backup verification, helpdesk and reporting.
Free, no obligation
Free 30-minute IT & security health check
An honest review of where you are now, the biggest risks, and the two or three things worth fixing first. Whether you become a client or not.
Need help with your IT?
Let's work together.
A quick chat costs nothing. Tell me what's slowing you down and I'll tell you, honestly, how I can help.
Based in Leigh, Wigan (WN7). On-site across Bolton, Warrington, St Helens, Manchester, Salford, Preston, Liverpool and the wider North West, with remote support UK-wide.