Most training is too generic and too fast. I deliver short, hands-on sessions, usually 1:1, focused on the things each person actually does day to day. People leave more confident and ask fewer support questions afterwards.
30 to 60 minute one-to-one sessions, in person or over Teams, focused on the specific tasks a person needs to do.
Practical workshops for teams of 2 to 8, covering shared drives, collaboration, calendars and security basics.
How to actually use Outlook, Gmail, OneDrive, SharePoint and Google Drive, including sharing, permissions and version history.
Teams and Google Meet, channels, chat etiquette, document co-authoring and meeting hygiene.
How to spot phishing, handle data safely and use a password manager, explained without scare tactics.
Extra hand-holding during a platform migration so the move from old to new doesn't lose people on the way.
IT & Software Training FAQ
Yes, short written summaries are provided after each session so people can refer back without re-watching a long video.
Both. Remote over Teams works well for 1:1 sessions. Group workshops are usually better in person, in your office.
Typically £90 per hour for 1:1 work, with discounted rates for blocks of sessions or part of a wider project. Confirmed in writing before we start.
Free, no obligation
An honest review of where you are now, the biggest risks, and the two or three things worth fixing first. Whether you become a client or not.
